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The fine print

Cancellation Policy

Questions about any of this? Talk to us.

If you cancel

  • More than 60 days before departure: full refund, minus bank transfer fees.
  • 30 to 60 days before departure: the deposit is non-refundable; any balance paid is refunded.
  • Less than 30 days before departure: no refund.

Please tell us in writing (email is fine). The date we receive your message is the cancellation date.

If we cancel

If we cancel a departure (for example because of weather, government restrictions or too few travellers), you can move to another date or receive a full refund.

Changes

We will try to accommodate changes to dates or travellers. Changes may be subject to availability and price differences.